Working Together To Change Lives
Improving Access To Services
Problems Can Escalate Without Help
We Take A Whole-Person Approach
Different aspects of our lives are interrelated. An unresolved or unmanaged problem in one area can escalate and cause knock-on impacts in other areas. For example, stressful life events such as bereavement or financial struggles can cause depression . It’s important to be aware of this particularly as one in six adults battle depression, rising to 28% among those aged 16 to 29 (ONS, 2023).
Early Intervention And Support Is Critical
It should be easy to find and access help for any problem, anytime, yet real-world barriers persist—lack of awareness, apprehension, and accessibility issues. While we can’t prevent many of these challenges from happening, we can make it easier for people to get the help they need when they need it.
TAKING A HUMAN APPROACH TO A COMPLEX PROBLEM
Not Knowing Where To Turn
Finding Help Is Hard
In the UK 11.8 million people struggle to find help. 2 in 5 of us delay or give up searching because of this. Navigating fragmented and changing support landscapes, misinformation, and other challenges make this difficult.
Introducing Support Hub
Support Hub is an online directory containing information on thousands of external services including helplines, self-help resources, and support groups for any personal challenge or life event.
“I started this initiative because I know first-hand how difficult and upsetting it can be to struggle to find help for yourself or others. Building up the courage and strength to even start looking for help is hard enough; taking the next step should be easy.”
Cat Divers, National Support Network Founder & CEO
Our Human-Led Approach
We passionately believe that our human-led (technology-enabled) approach provides better clarity, accuracy and critical evaluation of services to safeguard your communities.
Building on our Founder’s Risk Management background and through years of research and input from hundreds of supporters we have developed market leading data quality strategies, processes and controls.
Collaboration Is Key
Our team continually maintains and improves Support Hub while seeking out new ways to improve access to services. An important aspect of our work is collaboration and co-development with our partners and their communities.
This could be as simple as a user suggesting a missing service. It could also be our partners suggesting new ways we can work with them on specific projects.
WE ARE PIONEERING A WHOLE-PERSON SUPPORT INFRASTRUCTURE TO IMPROVE ACCESS TO SERVICES, WITH 100% OF PROFITS USED TO BUILD A BETTER FUTURE FOR ALL
No-one Should Struggle Alone
Access To Support Is A Right
We believe access to support is a right, not a privilege. We work closely with businesses, charities, other partners and communities to improve access, combat barriers and support and champion the work of those who deliver these vital services.
Our Social Ethos
Social Through And Through
We are proud to be female led and we are also the only company in this space to operate a ‘pay it forward’ scheme – purchase your Support Hub, donate a Support Hub to one of our partner charities to save them time and make sure there is ‘no closed door’ for those in need.
As a Social Enterprise and Community Interest Company our collaborations help to unlock powerful synergies and generate meaningful value for all of our partners – all working towards improving access to support for anyone in need.
Want To Support Our Work?
Let's Work Together
We believe collaboration is key to solving this massive societal problem at scale. Please contact us if you would like to support our work or collaborate on projects which improve access to services.
A Collaborative Network
Join our growing network of partners to help your audiences and communities to connect with support services.