Unlock New Resources And Opportunities
Supporting And Championing Your Work
Times Are Challenging
It's Hard To Help Everyone
Service delivery is difficult because:
- It's hard to raise awareness of your services
- Demand is rising with more complex cases and situations
- It's harder to access funding and resources
Many Charities Are Having To Adapt
Some ways in which charities are changing include:
- Improving their signposting capabilities
- Delivering corporate services for income and impact
- Seeking opportunities to collaborate
How can you reach and support more people?
Introducing Support Hub
Promote Your Services And Signpost Beneficiaries
Support Hub is an online directory containing information on thousands of external services including helplines, self-help resources, and support groups for any personal challenge or life event.
“Where organisations add value, customers recognise this – be it through advice or guidance, a listening or supportive position, we remember this. And we also remember the opposite when an organisation doesn’t show us care and attention.”
Jo Causon, Institute of Customer Service
Support Hub
Save Time Signposting
Save time searching and updating information on services when signposting beneficiaries to external services.
Promote Your Services
Reach New Audiences
Raise awareness of your services to a wider audience through our partnership network of Support Hub users right across the UK.
Access New Opportunities
Unlock New Partnerships
If you want to promote corporate services, get help with expertise and resources, or explore new connections and collaborations – we can help.
It's Easy To Put In Place
A New Channel To Communities And Opportunities
You can access our services for free as they are funded through our corporate partnerships. Register your interest to join our network today.
01
Register Your Interest
Complete a short form for access to Support Hub and if you would like a free Support Hub through our pay-it-forward scheme (donated by a corporate partner).
02
Add Service Information
Using your log-in details you can add and edit information on your services so they are easy to find across our network of users.
03
Access New Opportunities
We are expanding our services which will lead to new opportunities such as working with our corporate partners. Join our network to get access.
Adding Your Services
Mapping The Entire Support Network
We are mapping all different types of services across the UK (local, national etc.) We know that keeping service information updated across directories can be difficult for you. Provide us your information and tell us who you’d like us to share it and any updates with. You will have access to update it at anytime.
FAQs
Frequently Asked Questions
Support Hub is a website, not an app. This helps us to deliver seamless access for all users across devices without the need any downloads. No download or log-in required to access it! Just share the link to your own Support Hub site or integration.
Yes, each Support Hub is unique to each partner. This helps to amplify your brands social ethos, deliver a seamless experience and access insights on those who you are supporting.
Yes, Support Hub can also be easily added to your own site or app through a widget. All data is dynamically updated in the backend so you will always have the most up-to-date version.
Safeguarding vulnerable people and helping, not hindering, access to support are our top priorities. We have award-winning experience in this area. Our market-leading data quality strategy, processes and controls help us to achieve this.
No, we firmly and passionately believe in safeguarding users. Scraping content or merging content from external sources with lower data quality standards can lead to disappointment, confusion or further harm, ultimately setting someone back in their journey to support.
Yes, you are able to easily add and edit your own content on our Standard, Premium and Enterprise plans. This ranges from adding your logo and information on your own support services through to full editorial control of content.
A Collaborative Network
Trusted By
Join our growing network of partners to help your audiences and communities to connect with support services.
Shaping A Better Future Together
Amplifying Social Impact
By partnering with us your communities benefit, your people benefit, your business benefits and wider society benefits.
Charities, community, and voluntary groups that deliver many essential support services need help as well. That’s why, as a Social Enterprise and Community Interest Company, we work closely with them to champion, support, and reward their work.
