"We've seen improved call quality, compliance, and higher customer satisfaction. NSN enhances vulnerability checks and improves agents’ conversational style and listening skills. Our agents now feel empowered and confident to ask sensitive questions, knowing that there is a tailored signposting solution."

"Students all have different needs and we've found that using NSN's Support Hub to complement our face-to-face support and internal online resources provides greater information on available support options. It has been customised for us and this has allowed us to publicise the service for both students and staff."

"Our engagement with NSN has proved invaluable in sharing information that complements Council services and tackles issues relevant to people living or visiting the city. NSN's Support Hub augments our local support network with information on national services to deliver more comprehensive signposting."

"Support Hub helps streamline our operations and maximise efficiency. The diverse range of challenges young people encounter demands a multifaceted support system. NSN helps us meet these needs, empowers young people to find tailored help and for us to focus support where it's needed most."

"We wanted to support our staff on a wide range of issues, many of which they might not feel comfortable discussing openly with line managers or colleagues. Support Hub is an invaluable and intuitive resource, acting as a safe and anonymous space, where employees can seek assistance for whatever they are struggling with.”

"Support Hub is an invaluable tool that helps us signpost our customers and our people to thousands of external services. We’ve seen the positive impact that the Support Hub has had and highly recommend NSN and Support Hub to anyone who wants to make a difference in their lives and communities."

"Partnering with Support Hub has been transformative in providing support in a confidential and accessible manner. The intuitive design and seamless integration have made it an essential component of our wellbeing strategy, ensuring our team members have the tools they need to thrive in all aspects of their lives."

"Our late-night student volunteer listening services often involve signposting students in need to appropriate help. Support Hub enables our listeners to focus on offering support, rather than keeping databases of services up to date. It has freed up their time to listen to more students in need."