The One-Stop Support Directory

"Our engagement with NSN has proved invaluable in sharing information that complements Council services and tackles issues relevant to people living or visiting the city.

This has been achieved by augmenting our local support network, with comprehensive signposting to a wide range of national support services. This project was delivered quickly and effectively."

"National Support Network has helped us to reassess our approach to referral services, with a focus on streamlining our operations and maximising efficiency.

The diverse range of challenges our young people encounter demands a multifaceted support system, and the Support Hub provided by NSN helps us meet these needs. It empowers young people to find tailored solutions and for us to focus additional support where it is most needed."

"Support Hub is an invaluable tool that helps us signpost our customers and our people to thousands of external services, including helplines, self-help resources, and support groups. Whether it's financial difficulties, family issues, or anything else, Support Hub has something for everyone.

We’ve seen the positive impact that the Support Hub has had on our customers and highly recommend NSN and Support Hub to anyone who wants to make a difference in their lives and communities."

"We were in search of a solution to support our staff, on a wide range of issues, many of which they might not feel comfortable discussing openly with line managers or colleagues.

Support Hub is an invaluable and intuitive resource, acting as a safe and anonymous space, where employees can seek assistance for whatever they are struggling with. Implementation was incredibly quick and easy. ”

"Our experience tells us that students all have different needs and we've found that using NSN to complement our face-to-face support and internal online resources provides greater information on available support options for our students.

There are a range of assets that are customised for us and this has allowed us to publicise the service for both students and staff."

"We train students to provide an anonymous listening service to fellow students across the UK. Our calls often involve signposting students to appropriate help.

Support Hub enables our listeners to focus on offering support, rather than keeping their own database of services up to date for different needs and queries, which they did previously. It has freed up their time to listen to more students in need."