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Support Referrals Made Simple
High-Quality, Safe, and Holistic Signposting for your Customers, Colleagues and Communities.
High-Quality, Safe, and Holistic Signposting for your Customers, Colleagues and Communities.
11.8 million of us struggle to find help
Despite best efforts, it can be difficult to help people
- Many people hesitate to share personal issues
- Vast differences in individual support needs and preferences
- Finding quality services in fragmented, shifting support landscapes
This also impacts teams and operations
It’s natural to want to help someone in distress
- Staff may overstep training and offer personal advice
- Emotional exhaustion and burnout when staff can't assist
- Diverted focus from primary service delivery
Support Hub provides a one stop gateway
Simultaneously empower your communities and equip your teams
- A reliable, fast and consistent way to safely find trustworthy support
- Staff can offer a lifeline with ease and confidence and just one link
- Compassionate, helpful and potentially life-changing interactions
A tried, tested and trusted resource
“Doesn’t matter what problem you’re facing, this has it all in one place, saving hours of stress!”
“I like the array of various types of help. I found inspirational support and peer support which was more interactive.”
“Very easy to navigate, which makes it easy to find whatever you’re looking for.”
Support Hub is unlike other directories
Other Directories
- One or limited topics or locations
- Outdated, unhelpful information
- Difficult to use and navigate
support hub
- Holistic support UK-wide
- Data quality and suitability checks
- Intuitive and easy to use
Holistic UK-wide support
Help anyone, anywhere in the UK facing any problem
- Index of over 1,000 personal problems
- National support services
- Designed for diverse communities
Data quality and suitability checks
A hybrid data quality strategy and approach
- Trained teams, technology and user feedback
- Vetting processes and daily checks
- Suitability spans accreditation, authority, quality etc.
Intuitive and easy to use
Designed to make it easy to find help fast
- Intuitive problem-based search
- Ability to browse topics
- Filter to narrow results
Problem-based search
Support Hub Services
Option 1: Co-branded Website (External)
- Created and hosted by us
- Device-responsive design
- Space for logo and content
Option 2: Pre-designed Module (Embed)
- Drag and drop solution
- Embed into your sites/apps
- Device-responsive design
Option 3: API (Integrate)
- Embed into your systems and applications
- Apply custom logic and filters
- Easy to use, REST based API
