Build a more resilient workforce
Unlock the Full Potential of your Team
Enable your workforce to be proactive in discovering and accessing preferred support for themselves.
Simplify employee care
Equip your teams with the means to find help for themselves by providing clear pathways to vetted support options.
59%
Of employees find EAPs unhelpful or unsuitable for their needs
36%
Of employees prefer to seek help themselves over accessing an EAP
2 in 5
People give up looking for help because it is hard to find
Solve your workforce wellbeing challenges with NSN
Empower proactive support-seeking
Enable employees to find and access services that fit their needs effortlessly – the first time they look – addressing personal challenges before they escalate.
New discreet support pathways
Provide a confidential support channel for employees hesitant to share issues at work, empowering them to seek help independently and anonymously.
Optimise wellbeing strategies with new data
Leverage anonymised analytics to uncover key trends in your team’s support needs and refine your wellbeing initiatives, focusing on the most impactful areas.
Transform employee wellbeing and boost productivity with a proactive, all-in-one support hub that makes finding help quick and effortless.
Bring your entire team on board to amplify employee support strategies
HR & Employee Relations
Empower HR professionals to connect employees with tailored support and use data to refine employee engagement strategies, enhancing workplace wellbeing.
Learning & Development
Integrate the Support Hub into training programmes, equipping managers and employees with the tools to address wellbeing issues with a proactive approach.
Diversity, Equity, and Inclusion (DEI)
Strengthen engagement and trust by addressing the unique needs of all employees by sharing tailored resources for diverse employee groups.
Extensive topic scope
Easily find help for any life challenge
Find help for any problem, any time with an index of over 1,000 problem categories.
- Easily search based on problem faced or browse topics
- Improve wellbeing by sharing a one-stop platform to find help for any life problem imaginable
- Raise awareness of other support initiatives by adding content
Comprehensive support options
Boost engagement with tailored support
Provide a range of resources for your teams to pick what they feel best suits their needs.
- Your teams can filter resources to find their most relevant options
- Increase support engagement by offering personalised support that aligns with individual needs
- Ensure that staff from diverse backgrounds and lifestyles feel seen, understood and supported
Anonymised Insights
Enhance employee wellbeing through data-driven strategies
Access anonymised usage reports to understand key problem areas and popular services.
- Uncover new insights into employee support needs without compromising privacy
- Refine your support strategies by focusing on the areas that matter most
- Maintaining confidentiality and trust while building effective support initiatives
Flexible deployment options
Integrates seamlessly with your current tools
Easily add Support Hub as a support channel wherever it makes sense.
- Share Support Hub as a separate site or easily add it to your current website, app or platform
- Maximise reach and usage by sharing it wherever your teams go for help
- Requires zero IT involvement to be put in place
Frequently Asked Questions
While your existing Employee Assistance Programme (EAP) offers valuable support, our solution enhances and extends this by providing a more comprehensive, personalised, and easily accessible support platform. It integrates seamlessly with your current EAP, offering additional resources, real-time insights, and flexible deployment options to better meet the diverse needs of your employees safely and anonymously. This ensures that every team member can find the support they need in a way that suits them best, driving higher engagement and satisfaction.
Absolutely! Our platform is designed to be flexible and customisable. You can easily add and promote your existing EAP and other wellbeing services within the Support Hub. This allows your employees to access all available resources in one centralised location, making it easier for them to find and utilise the support they need. You can also highlight specific services, set preferences, and provide direct links to your EAP or other programmes, ensuring maximum visibility and engagement.
Yes, our platform is designed to address every life challenge, adapting to the evolving needs of your employees. Whether it’s seasonal concerns, such as help with kids over the holiday season, or feeling isolated at Christmas, or more significant global events like natural disasters or health crises, the Support Hub is constantly updated to provide relevant resources. This ensures that your employees have access to the support they need, whenever they need it, helping them navigate life’s ups and downs with confidence.
Support Hub meets the WCAG 2.2 AA accessibility standard and includes an additional accessibility widget providing instant accommodations for common disability profiles, from vision impairments to dyslexia and beyond.
Promoting the Support Hub to your employees is key to driving engagement. Here are some strategies you can use:
- Launch Communications: Send out emails, newsletters, and intranet posts to introduce the Support Hub, highlighting its features and benefits.
- Workshops and Webinars: Host sessions to walk employees through how to use the platform and the resources available or add these to existing webinars or training such as for Mental Health First Aiders.
- Integration with Onboarding: Include information about the Support Hub in your onboarding process for new hires.
- Posters and Digital Signage: Use visual reminders with QR codes around your workplace or in your digital workspace to encourage employees to explore the hub.
- Leadership Endorsement: Encourage managers and leaders to actively promote the platform during team meetings and one-on-ones.
When deployed you will receive our Comms Toolkit which includes boilerplate content, leaflet and poster templates and other content to assist. You can also request additional workshops or training sessions with the team.
Build a better support system for your teams today
Join leading organisations in embracing a more helpful and tailored approach to supporting and signposting with the National Support Network.
