Collaboration for Impact
Partners We Work With
Delivering cohesive services to support your customers better with our partners.
Using Financial Data to Proactively Identify Vulnerability
Combining Proactive Detection with Tailored Support Recommendations
SereneScore uses advanced data analysis to uncover hidden patterns of vulnerability, segment customers by risk, and provide a full picture of their financial health. It delivers predictive insights to identify at-risk individuals early, enabling proactive intervention and tailored support strategies – using the NSN Support Hub.
Providing Energy Advice with the Utility Sector
Cross-referring to services to offer tailored support
YES Energy Solutions specialise in helping local authorities, housing associations and businesses implement grant funded carbon reduction programmes and provide free tailored ‘wrap around’ energy advice to GB residents – referring those in need of other external support using the NSN Support Hub.
Identifying and Registering Customer Support Needs
Registering and Identifying Vulnerable Customers
The Vulnerability Registration Service provides a free online service that individuals can access to register vulnerabilities and support needs – with individuals provided with access the NSN Support Hub at the point of registration in order to find any additional help that they need.
Helping Customers Through Life Challenges
121 Advice to Improve Financial Resilience and Identify Additional Support Needs
Hope 4U provides multi-targeted telephony solutions for companies to support individual customers or families who find themselves in a vulnerable situation. Cross-referring between Hope 4U’s advisers and NSN’s Support Hub directory means no support needs fall through the cracks.
AI Agents Able to Offer Support
Comprehensive Order to Cash (O2C) Solutions
MEGA’s AI voice agents can offer and deliver access to the NSN Support Hub to assist vulnerable individuals while managing collections calls at scale on behalf of companies across sectors.
Offer better, joined-up support for your customers today
Join leading organisations in embracing a more helpful and tailored signposting approach with the National Support Network.
