Build more resilient students
Connecting Students to Trusted Support
Equip your students to be proactive and build resilience by discovering and accessing preferred support for themselves.
Improve student wellbeing
Equip your students with the means to find help for themselves by providing clear pathways to vetted support options.
65%
Of UK students regularly search online for help with personal challenges
2 in 5
Young people struggle to find help online
1 in 3
Young people give up looking for help because it is hard to find
Improve student support pathways with NSN
Empower proactive support-seeking
Enable students to find and access services that fit their needs effortlessly – the first time they look – addressing personal challenges before they escalate.
New discreet support pathways
Provide an alternative support channel for students which is available at all times, including outside regular hours or during weekends and term breaks.
Optimise wellbeing strategies with new data
Leverage anonymised analytics to uncover key trends in student support needs and refine your wellbeing initiatives, focusing on the most impactful areas.
Boost student wellbeing with a proactive, all-in-one support hub that makes finding help quick and effortless, anytime
Bring your entire team on board to amplify student support strategies
Student Support Services
Empower student support professionals to connect students with tailored resources and use data to refine engagement strategies, enhancing student wellbeing.
Counselling and Mental Health Services
Integrate the Support Hub into mental health programmes, equipping students with tools to address personal challenges proactively and assisting teams in external referrals.
Academic Support
Strengthen academic engagement by guiding students to tailored wellbeing resources, supporting them through both personal and academic challenges.
Extensive topic scope
Easily find help for any life challenge
Find help for any problem, any time with an index of over 1,000 problem categories.
- Easily search based on problem faced or browse topics
- Improve wellbeing by sharing a one-stop platform to find help for any life problem imaginable
- Raise awareness of other support initiatives by adding content
Comprehensive support options
Boost engagement with tailored support
Provide a range of resources for your students to pick what they feel best suits their needs.
- Your students can filter resources to find their most relevant options
- Increase support engagement by offering personalised support that aligns with individual needs
- Ensure that students from diverse backgrounds and lifestyles feel seen, understood and supported
Anonymised Insights
Enhance student wellbeing through data-driven strategies
Access anonymised usage reports to understand key problem areas and popular services.
- Uncover new insights into student support needs
- Refine your support strategies by focusing on the areas that matter most
- Maintaining confidentiality and trust while building effective support initiatives
Flexible deployment options
Integrates seamlessly with your current tools
Easily add Support Hub as a support channel wherever it makes sense.
- Share Support Hub as a separate site or easily add it to your current website, app or platform
- Maximise reach and usage by sharing it wherever your students go for help
- Requires zero IT involvement to be put in place
Frequently Asked Questions
Absolutely! Our platform is designed to be flexible and customisable. You can easily add and promote your other wellbeing services within the Support Hub. This allows your students to access all available resources in one centralised location, making it easier for them to find and utilise the support they need. You can also highlight specific services, set preferences, and provide direct links to your services, ensuring maximum visibility and engagement.
Yes, our platform is designed to address every life challenge, adapting to the evolving needs of your students. Whether it’s seasonal concerns, such as help over the holiday season, or feeling isolated at Christmas, or more significant global events like natural disasters or health crises, the Support Hub is constantly updated to provide relevant resources. This ensures that your students have access to the support they need, whenever they need it, helping them navigate life’s ups and downs with confidence.
Support Hub meets the WCAG 2.2 AA accessibility standard and includes an additional accessibility widget providing instant accommodations for common disability profiles, from vision impairments to dyslexia and beyond.
Promoting the Support Hub to your students is key to driving engagement. Here are some strategies you can use:
- Launch Communications: Send out emails, newsletters, and intranet posts to introduce the Support Hub, highlighting its features and benefits.
- Workshops and Webinars: Host sessions to walk students through how to use the platform and the resources available or add these to existing webinars or training such as for Mental Health First Aiders.
- Integration with Onboarding: Include information about the Support Hub in your onboarding process for new terms and new students.
- Posters and Digital Signage: Use visual reminders with QR codes around your campus or in your digital spaces to encourage students to explore the hub.
- Leadership Endorsement: Encourage tutors and Student Unions to actively promote the platform during meetings and events.
When deployed you will receive our Comms Toolkit which includes boilerplate content, leaflet and poster templates and other content to assist. You can also request additional workshops or training sessions with the team.
Build a better support system for your students today
Join leading organisations in embracing a more helpful and tailored approach to supporting and signposting with the National Support Network.
